Accessibility statement

Sierra Nevada Granada wants sierranevadagranada.com to be usable by as many people as possible, including those who use a screen reader, navigate with a keyboard, enlarge text or have a visual, hearing, motor or cognitive disability.

Accessibility status

We designed the site following good accessibility practices, using the Web Content Accessibility Guidelines (WCAG) 2.1 level AA as a reference: a clear heading structure, alternative text on images, keyboard navigation, color contrast, menus labeled for screen readers and a layout adapted to mobile and tablet.

A full accessibility audit has not been carried out yet, so we do not claim full conformance with those guidelines. We keep improving.

Content that may have limitations

The interactive 3D map needs a mouse or touchscreen and a browser with WebGL. The useful information (how to get here, snow report and parking) is also available as text on other pages of the site.
The webcams are streamed from third-party services and we cannot guarantee their accessibility.
Bookings are completed at bookings.sierranevadagranada.com, a Lueira platform with its own level of accessibility.
The header videos are decorative, have no sound and contain no essential information.

Contact and alternatives

If you find an accessibility barrier or need the information in another format, write to us at info@sierranevadagranada.com or call us on +34 679 82 26 56 (also on WhatsApp). We will help you book or get the information another way.

Complaints

If you are not satisfied with our reply, you can contact the relevant authority for accessibility and consumer matters.

This statement was written on 8 October 2026 and will be reviewed when there are significant changes to the site.